Should marketers give away their “secret sauce”?

Most marketers I have met have a terror of giving away too much information in their lead generation contacts. As a result they are constantly trying to get me to write “info copy” which is really a thinly disguised sales pitch. They’re afraid that once the reader has their perspective on their business or industry, the marketer becomes irrelevant and the customer will just go out and do it themselves.

Not going to happen. Properly written information will overwhelm and impress the reader. Rather than taking the nuggets and running with them, they will think, “these people sure are smart. Why would I want to do this myself, when I can just hire them?”

The secret sauce of my youth
Brockles... the secret sauce of my youth.

Think about how hard it is to get anybody to pay attention to anything these days. People poring over what is after all marketing copy is a very nice problem to have. In writing my BMA talk, as usual I went to the web and found all kinds of useful research and insight which people are giving away for free such as this great post on how to put on a webinar (something else I will be talking about). Maybe they don’t care about money, maybe they have some kind of hidden agenda. But they can’t all be going out of business because they are giving information away instead of selling it.

Nobody wants to give away their “secret sauce”…. or do they? Sure the recipe should remain a secret. But as far as free samples, the more the better.