Attend a “Creative Town Hall Meeting” in Monday afternoon Ignition Session on October 17

Are you coming to the DMA’s annual conference in Los Angeles next week? Then make plans to attend my Ignition session, “The Devil in the Details,” at 4 pm on Monday the 17th. It promises to be a repeat of a highly successful and well-attended session last year in which creatives shared their pet peeves and inspiration–a town hall meeting for copywriters, art directors and those who work with them.

The DMA took a big risk last year in doing something that’s a no no in direct response: changing your control without testing it. The 3 day conference was compressed to 2 days, and content below the keynote level was reclassified as Insight, Inspiration, Ideation and Ignition depending on the format and content. Ignition is supposed to be audience-led. A moderator facilitates, but the folks in the audience actively participate and lead the conversation. Did it work? Yes. The conference was well-attended and the sessions for the most part got positive reviews, so we’re moving forward with the same thing.

As for my session, I was asked to take over for my pal Carol Worthington Levy and Herschell Gordon Lewis, who for several years had presented a session featuring examples of good and bad creative execution, often hilarious. (Herschell passed away last month after a very full life at the age of 87. He was a major inspiration to me.) To accommodate the new format, I showed a few slides and then asked the audience to pile on with their own experiences, eg what’s the worst project you’ve ever worked on, the worst client etc and what can we learn from it.

It was a huge hit. The room was packed and creatives and account managers loved the opportunity to air their gripes about crazy clients, up-tight legal departments and the “suits”. Now that we’re back with a better idea of how the Ignition format works, I’ll be ready with some examples to prime the pump and then step back and watch the fireworks happen. (Not to mix a metaphor or anything.)

Here are a few topics as a starter list:

  • Those darn kids… why won’t millennials buy my product?
  • Can brands get away with talking like teenagers in social media?
  • My best idea was killed by the ____ [client, suits, legal department etc]
  • My biggest flop and what I learned from it.
  • Can you be funny and still sell stuff?

And there’s more! If you have topics you’d like to add, email me and we’ll get them into the list.  See you on Monday, October 17 at 4 pm!

Free marketing advice from Warby Parker

The other day I was on a plane and got in a conversation with my seat mate. When she found out I worked as an advertising guy she told me her husband designed neckwear and wanted to sell his ties via the internet. What free marketing advice did I have?

My first thought was, uh oh. Fashion is a very fickle industry. I had some experience early in my career when I was an ad manager for a large department store. In that bricks-and-mortar era a men’s fashion manufacturer had to sell a network of retail buyers each season, starting with the MAGIC Show  (is it still around?) and other industry events and and once you had a few retailers signed up, manufacture and distribution was the next channel. Maybe online sales have broken down some of those barriers, but the subjectivity of the ultimate buyer probably hasn’t changed.

Then it occurred to me: Warby Parker. Here’s another niche fashion product that seems to be very successful, based on the frequency with which I see their Facebook ads. So I advised her to study Warby Parker, or another single-line internet retailer, to see what they do. If it seems successful, then consider emulating their strategy.

I don’t think this is bad advice. One of the great things about working in marketing is its transparency. It’s not like the technology industry where a company’s special sauce is kept under lock and key so competitors won’t steal it. To the contrary, retail advertising is in plain view and the more you see it the more successful it probably is.

“What advice can you give me as a marketing pro” has just been added to the topic list for my DMA Ignite session on Monday, October 17 at the DMA &Then conference. This session is evolving into a sort of town hall meeting in which creative practitioners and ad managers will share their ideas and frustrations with their peers. Come join us at 4 pm at the Los Angeles Convention Center. And in the meantime, if you have any free advice of your own, please comment below.

DMA &Then 2016… I’ll be back

I’ve been asked to repeat my Ignition session at this year’s annual Direct Marketing Association conference, which will take place in Los Angeles. My slot is Monday October 17, 4:00-4:45 PM.

Titled (for legacy reasons too complex to go into here) “Devilish Details: Looking for an Advantage in Your Copy and Design”, it’s essentially an opportunity for creative practitioners and managers to let down their hair in a town hall setting. You know all those times you’ve seen a really good or bad example of creative and wished you could talk to somebody about it? Or that ridiculous assignment that you aced in spite of the suits? Or how your legal department maimed your dream concept? Here’s your chance to share.

I’ll come prepared with a few examples to prime the pump, and would love your suggestions either as comments or emails to me. Some of the areas I want to touch on are “Brands saying bae” (cringeworthy examples of corporations trying to be hip in social media, as featured by the @BrandsSayingBae handle or seen in the wild), infographic abuse (some are ok, but some are graphics for the sake of graphics, right?), mumblecore emails and whether they work, and fake-official direct mail that makes you wonder how stupid marketers think we really are.

Got any more ideas? Please share!

We will also have food! Not in the session (though copies of my book will be given away), but repeatedly during the conference because Los Angeles is a great food town. I’m specifically interested in great Chinese in the San Gabriel Valley and interior Mexican and am starting the research process now. Again, suggestions appreciated. This will be fun!